Shipping & Returns

Shipping Policy

At D'Nova Link Solutions, we strive to provide you with a smooth and efficient shipping experience. Here are the details regarding our shipping policy:

  • Domestic Shipping (USA):
    Orders shipped within the United States typically arrive within 3 to 5 business days. We partner with reliable carriers to ensure your products are delivered safely and on time.

  • International Shipping:
    For customers outside the United States, we offer international shipping, which usually takes 7 to 15 business days. Please note that delivery times may vary depending on your location and customs processing.

  • Shipping Fees:
    Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as your delivery location.

  • Order Tracking:
    Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor your shipment's progress.

Returns Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your order, our returns policy allows you to return items within 30 days of receipt. Here’s how it works:

  • Eligibility for Returns:
    Items must be unused, in their original packaging, and in the same condition as you received them. Certain items may be exempt from returns for hygiene or safety reasons, including but not limited to opened electronics.

  • Return Process:
    To initiate a return, please contact our customer service team at [customer service email] to receive a return authorization and instructions. Make sure to include your order number and the reason for the return.

  • Return Shipping:
    Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.

  • Refunds:
    Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days.

If you have any questions or concerns regarding shipping or returns, please feel free to contact us. Thank you for choosing D'Nova Link Solutions!